Welcome to Travis Hunter Official! Limited quantities available.

02/22/2023
2:22PM

Shipping Policy

At Travis Hunter Official, we aim to provide a seamless and efficient shipping experience for our customers. Please read our shipping policy to understand the details of our shipping process.

1. Order Processing:

  • Orders are typically processed and dispatched within 2-3 business days after payment confirmation.
  • Processing times may vary during peak seasons or promotional periods. We have systems in place aimed at avoiding potential delays for our customers. 

2. Shipping Methods:

  • We offer standard shipping (2-5 business days) as our primary method.
  • At select times, expedited shipping options may be available at an additional cost, and you can select your preferred shipping method during the checkout process.
  • International shipping is not currently offered. 
5. Tracking Information:
  • Once your order is dispatched, you will receive a shipping confirmation email with tracking information.
  • Use the provided tracking number to monitor the status and estimated delivery time of your package.

6. Shipping Costs:

  • Shipping costs are flat.
  • The shipping cost will be displayed during the checkout process.

7. Undeliverable Packages:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • Undeliverable packages due to incorrect addresses may be subject to additional shipping charges.

8. Lost or Delayed Shipments:

  • While we strive to provide accurate delivery estimates, unforeseen circumstances may cause delays. We appreciate your patience during such instances.
  • For lost or significantly delayed shipments, please contact us via the contact link on the home page and we will assist you in resolving the issue.

9. Shipping Partners:

  • We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders.

    If you have any questions or concerns regarding our shipping policy, please contact us at via the contact link on the home page. Thank you for choosing Travis Hunter Official for your shopping needs.

    Travis Hunter Official Team

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    Return Policy

    We are dedicated to delivering top-notch products and ensuring your satisfaction. Our return policy permits returns or exchanges within 14 days of purchase, exclusively for cases where we have made a mistake. Here are common examples of mistakes eligible for return:
    1. Incorrect item shipped: If you receive a product different from what you ordered.
    2. Defective or Damaged Product: In the event that the item is flawed or damaged upon arrival.
    To initiate a return:
    • Items must be unworn.
    • Items must be have all tags still attached (if applicable).
    • Items must be undamaged and show no signs or scent of wear.
    • A valid receipt or proof of purchase is required.
    Please note that clearance or sale items are not eligible for returns, and we only accept returns for the specified mistakes mentioned above.
    If you believe there is an error with your order, contact us at using the link on th homepage within 14 days of purchase. We will guide you on returning the product, and upon verification of our mistake, we will issue a store credit or exchange, covering all associated shipping costs.
     

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    Fraudulent Actions:

    We take fraudulent activity seriously. Any attempt to manipulate our return policy, including false claims of mistakes or deliberate damage, and fraudulent chargebacks will be thoroughly investigated. If fraudulent actions are identified, we reserve the right to deny returns and take appropriate action. Any customers abusing chargebacks will be banned. 
    For customer support or inquiries, contact us at via the link on the home page.
    Your satisfaction is our priority, and we appreciate your understanding as we work to make things right. 

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    Privacy Policy

    Welcome to Travis Hunter Official, where your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our online apparel business.

    1. Information We Collect:

    a. Personal Information:

    • When you make a purchase, we collect your name, shipping address, billing address, and contact details to fulfill your order.

    b. Payment Information:

    • We use secure payment processors to handle transactions, and we do not store your payment information.

    2. Use of Information:

    a. Order Fulfillment:

    • Your personal information is used to process and fulfill your orders, including shipping and delivery.

    b. Communication:

    • We may use your contact details to provide order updates, offer customer support, and share information about new products or promotions.

    3. Newsletter Subscription:

    a. Opt-In:

    • If you subscribe to our newsletter, we collect your email address or phone number to send you updates, promotions, and other relevant information. You can opt-out at any time.

    4. Cookies:

    a. Website Functionality:

    • We use cookies to enhance your browsing experience and improve the functionality of our website.

    5. Third-Party Services:

    a. Analytics:

    • We may use third-party analytics services to gather information about website usage and help us improve our services.

    6. Your Choices:

    a. Communication Preferences:

    • You can manage your communication preferences, including opting out of promotional emails, by contacting us or using the provided opt-out options.

    7. Security Measures:

    a. Data Security:

    • We implement industry-standard security measures to protect your personal information during transmission and storage.

    8. Changes to this Privacy Policy:

    a. Updates:

    • We reserve the right to update this Privacy Policy to reflect changes in our practices. The updated policy will be effective upon posting.

    9. Contact Information:

    a. Questions or Concerns:

    • If you have any questions or concerns about our Privacy Policy, please use the contact link on the home page. 

    Thank you for choosing Travis Hunter Official. Your trust is important to us, and we are committed to safeguarding your privacy.

     

    Mailing Address:

    Royalte LLC

    38 N. Pax Ave.

    Mount Hope, WV 25880

     

    Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

    Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

    “Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™